CMC Telecom: Facilitating Data Center Services

Data centers have become a critical asset when it comes to the IT infrastructure of an organization. They are no longer just an external facility for storage of information, but a cloud computing hub and any interruptions in the data center can bring a business down to its knees. In today’s business scenario, organizations need a flexible and agile data center network that provides optimized cloud orchestration and can scale according to their requirement. To this effect, CMC Telecom comes into the picture with its innovative and competent data center solutions and services. The company offers dedicated data center spaces, dedicated servers, carrier hotels, collocation services, and Over the Top (OTT) platform to support organizations in Vietnam to achieve their business objectives.

A member of CMC Corporation, CMC Telecom has three neutral Data Centers with Tier 3 TIA942 standards, ISO 9001:2001, ISO 27001 certificate. The company offers dedicated servers to its clients in their rack system that has 600 racks in an area of more than 3000 m2. The racks help to provide collocation services, ensuring an optimal and cost-effective environment for operations by availing infrastructure services of such as servers, networking equipment, storage, and others. The dedicated servers allow the clients to choose and upgrade server configuration and install any new application and utilities with improved connectivity to the internet.

Besides, CMC Telecom has a carrier-neutral hotel service in their data center that offers clients an opportunity to connect to multiple carriers to maintain maximum uptime with minimum redundancies.

To help its client transform from physical infrastructure to cloud, CMC Telecom offers CMC public cloud and CMC private cloud services. The company provides around the clock support service with professional and experienced consultants who address and manage any issue at the facility to ensure seamless operation and hassle-free transition to the cloud. Additionally, the security operation center (SOC) monitors clients’ systems and along with dedicated servers, provide high security for the client’s data. “The key differentiator for CMC Telecom, which makes us stand apart in the market, is our continued effort to develop the highest quality of solutions and state-of-the-art services,” states Dang Tung Son, DCEO/CMO at CMC Telecom.

For CMC Telecom, the amicable customer experience at each touchpoint holds the highest priority. The company offers a virtual tour of their entire data center, helping clients to gain insights into the inner workings of the data center that includes servers, storage, network, power systems, and many others. Also, the company provides weekly and monthly reports and guarantees an uptime of 99.99 percent in its service level agreement (SLAs) as part of their enchanting customer experience.

Currently, the company delivers its services for banks, financial institutions, telcos, content providers, and other multinational firms. To aid big customers like banks and over the top (OTT) enterprises, the company designs new data center floors which support 7-15kW per rack power density. An illustration of CMC Telecom’s impeccable service is a bank, which is listed as one of the top four joint-stock banks in Vietnam. The company helped the bank to move its data center to CMC Telecom only within one month. CMC Telecom assigned a dedicated project manager who coordinated with all the teams like, electrical, network management, and server management to ensure a hassle-free transition.

"The key differentiator for CMC Telecom, which makes us stand apart in the market, is our continued effort to develop the highest quality of solutions and state-of-the-art services"

The data center of CMC Telecom is the first and exclusive data center to own Payment Card Industry Data Security Standard (PCI DSS) security certification in Vietnam because of its superior security standards. Also, CMC Telecom Cloud Express is the country’s first and only service provider that can directly connect to Microsoft Azure, Google Cloud, and AWS. In addition, it is also the only Vietnam member of Asian Data Center Alliance (ADCA). This year, CMC Telecom is planning to build a new neutral, Tier 3 data center building in Tan Thuan, Ho Chi Minh City with a scale of 1200 racks to meet the increasing demand in data center colocation services.